Google has confirmed compensation options for Pixel 6a users affected by an upcoming battery capacity reduction due to a hardware issue. This update, scheduled for release next week, will impact certain Pixel 6a devices by limiting battery performance to prevent potential safety concerns.
Pixel 6a Battery Issue and Mandatory Capacity Reduction Update
Over recent months, reports have surfaced indicating a battery malfunction in some Pixel 6a units. Google acknowledged this defect and is preparing a mandatory software update that will reduce battery capacity and charging speeds for affected devices. This precaution mirrors a similar situation experienced by Pixel 4a users, where battery life was significantly diminished, often failing to last a full day.
Compensation Options for Pixel 6a Owners Facing Battery Limitations
To address the inconvenience caused, Google is offering three remediation choices. The primary solution is a battery replacement, which will restore the device’s usability for its expected lifespan, currently projected to extend until approximately July 2027.
Alternatively, owners may opt for financial compensation: a $100 cash payment via Payoneer or a $150 Google Store credit applicable toward purchasing a new Pixel phone. The store credit cannot be combined with other promotional offers. Some users have reportedly received $125 coupons toward the Pixel 9a, which are non-stackable with the $150 credit.
Claim Process and Eligibility Verification for Pixel 6a Battery Compensation
All compensation options require submission through a dedicated form on Google’s website, where users must provide their Pixel 6a’s IMEI number. Google will verify device eligibility and assist claimants in proceeding. Purchase proof is not mandatory; however, Google will confirm that the Google account linked to the claim matches the account on the device. In cases where the device is registered under a different user—such as family members—additional information may be requested.